VZBL

Refund policy · VZBL

VZBL, LLC sells the VZBL platform as a subscription for each business: a one-time setup fee, then a monthly fee. Both are billed by invoice.

Setup fee

The setup fee is invoiced up front and covers building and connecting your website, map listings, and directory listings. If you cancel before setup work begins, the setup fee is refunded in full. Once setup work has begun, the setup fee is not refundable.

Monthly subscription

The monthly fee is invoiced at the start of each billing month and covers that month of service. Monthly fees already paid are not refunded, including partial months, unless required by law.

Billing errors

If you were charged in error or charged twice, tell us within 30 days of the invoice and we will refund the incorrect amount to the original payment method.

Send refund requests to support@vzbl.us or through the contact form. We reply within 2 business days.